Frequently Asked Questions!

Everything your questions needs is already here!

You can register for our events online through our registration portal www.gsrsports.com by selecting the race of your choice and filling up the registration form with all your details and making the payment through the payment gateway that offers multiple payment options like Debit Card, Credit Card, UPI, etc.

The registration fee covers entry to the event, a timing chip (only for applicable categories), a raceday t-shirt in the size of your choice and a post-run hot breakfast.

There are no manual/offline registrations for our events. All registrations have to be done through our registration portal www.gsrsports.com. If you are unable to register online, kindly send a mail to contact@gsrsports.com for assistance.

For bulk registrations of 15 or more entries, kindly send a email to contact@gsrsports.com with the subject line as “Bulk Registrations – [name of the event]”

In case you want to upgrade/downgrade from the category you have registered for, please send a mail to contact@gsrsports.com with the subject line “Category Change – ”. However, please note that in case of an upgrade, the cost difference in the registration fee will have to be paid, and in case of a downgrade, there will be no refund of the registration fee difference. All category change requests will be entertained only till 30 days before the event date.

Under exceptional cases, in case the transaction has failed at the payment gateway stage and if the money has been debited from your account, but a confirmation for the registration hasn’t been generated, the money will be credited back to your account within 3 working days automatically. However, please send an email contact@gsrsports.com with the details of your registration – date of registration, name, mail id etc and we will follow up to ensure that the issue is tracked and closed.

The minimum age for participation in our events are as follows:
5k/3k Fun Run(non-timed)- 12 years
10k/12.5k – 15 years
Half Marathon/25k – 18 years
Full marathon/50k – 18 years
Note : For the 5k/3k Fun Run category, kids below the age of 12 will be allowed to participate only if accompanied by an adult.

Please send an email to contact@gsrsports.com with the correct details and the details of your registration such as booking ID, email ID used for regn etc, and we will update it.

Requests for cancellation of registration and refund of the registration fee will not be entertained.However, you can transfer your registration to a different race from Gsrsports’ race calendar by paying the cost difference in registration(if any) and a transfer fee. Requests for transfers will be entertained only till 30 days before the event date for which the original registration was made. For registration transfer requests, kindly send an email to contact@gsrsports.com with the subject line as “Registration Transfer – [name of the event]”.

In the event of adverse weather conditions, major incidents or threats on the day, any of the force majeure or restriction by authority, the organizers reserve the right to stop/cancel/postpone the event. The Event Organizers reserve the right to change the course, or make any other amendment to the Event that is deemed necessary to stage the Event. This could include but is not limited to; changing the race route, delaying the race, stopping participants on the course until the situation is deemed appropriate to continue, altering the distance of the route, canceling or other measures deemed necessary. The event organizer possesses the sole authority to cancel tickets for the event. Their role includes the discretionary power to postpone and/or cancel the event as deemed necessary by the company’s guidelines and policies.